Shipping + Handling

 

Domestic

Australia wide express post shipping:

  • We offer a flat rate of $15 Australia wide using Australia Post Express Post service.
  • Delivery time is 1-3 working days after your order has been processed.
  • Delivery is usually next day for metropolitan areas and up to three-day delivery for regional areas.
  • Full tracking is available with the tracking number provided in your shipping confirmation email.
  • You may track your parcel at http://auspost.com.au/track/
  • Using this service you thereby agree and understand that Australian Post grants authority to leave parcels unattended at your selected premises if secure by Australian Post standards. We recommend you select delivery for an address that will be attended.  
  • As this service is not under insurance Frances Hendrie is not responsible or liable for any lost or stolen parcels.

Australia wide registered post shipping:

  • We offer a flat rate of $10 Australia wide using Australia Post Express Post service.
  • Delivery time is 3-5 working days after your order has been processed.
  • Delivery is usually 2 days for metropolitan areas and up to five-day delivery for regional areas.
  • Full tracking is available with the tracking number provided in your shipping confirmation email.
  • You may track your parcel at http://auspost.com.au/track/
  • Using this service you thereby agree and understand that Australian Post grants authority to leave parcels unattended at your selected premises if secure by Australian Post standards. We recommend you select delivery for an address that will be attended.  
  • As this service is not under insurance Frances Hendrie is not responsible or liable for any lost or stolen parcels.
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International

International registered shipping:

  • We offer a flat rate of $25 for international shipping using the Australia Post International Postal service.
  • Delivery time is 5-10 working days after your order has been processed.
  • Full tracking is available with the tracking number provided in your shipping confirmation email.
  • You may track your parcel at http://auspost.com.au/track/
  • Using this service you thereby agree and understand that Australian Post grants authority to leave parcels unattended at your selected premises. We recommend you select delivery for an address that will be attended.
  • Frances Hendrie is not liable for any importation duties that may arise on your international order however are happy to help with customs clearing processes should this be required in any way. 
  • As this service is not under insurance Frances Hendrie is not responsible or liable for any lost or stolen parcels.